Frequently Asked Questions (FAQs) – The Ashbrooke Hotel

The Ashbrooke Hotel is Door County’s premier lodging experience. As one of the only hotels in the county to cater specifically to couples and adults only, we are the perfect place to plan a relaxing and romantic getaway! Take the stress of traveling off your shoulders and get your questions about booking and traveling right here, by browsing our Frequently Asked Questions (FAQs):

Check-in / Check-out

When is check-in and check-out?

Check-in is after 3:00 PM. Check-out is by 11:00 AM.

Am I expected to clean before I depart?

Our housekeeping staff will prepare your room for the next guests upon your departure.

Where do I turn in the unit key?

Please leave your room key cards in the room and notify the front desk of your departure.

Do you offer handicap rooms?

Two of the Grande Suites in the hotel are handicap accessible with stand-up showers and grab bars.

Online Reservations

Can I book my trip online?

Yes! We provide online booking, where you can see availability for upcoming dates and book your stay!

How do I cancel an online reservation?

Room reservations can be cancelled online (if the reservation was made online) or by contacting the hotel at (877) 868-3113.

How do I search for available rooms?

Room availability can be found in our online booking engine.

Guest Rules

Are there any pet-friendly accommodations?

Although we appreciate the bond between our guests and their pets, the only animals allowed on the Ashbrooke Hotel’s grounds are service animals.

Does the Ashbrooke Hotel have any smoking rooms?

The Ashbrooke is a completely smoke-free facility. This includes all hallways, outside decks, and the pool area. A fine may be imposed if a guest is suspected of smoking within our facility.

Can I bring extra guests with me?

All guest rooms are meant to accommodate 2 adults. The Grande Suite has a sofa-sleeper that will accommodate a third adult as necessary ($25/night charge applied), but please remember that the Ashbrooke Hotel is an adults-only facility, and all guests must be at least 16 years of age or older.

What to Bring

What should I bring?

The weather can vary greatly depending on the time of year you are visiting Egg Harbor. We have a comprehensive packing list for different times of year so that you can be prepared for anything that comes your way!

Are there any local activities that I should bring my equipment with me for?

Door County is home to a plethora of indoor and outdoor activities that you might already own equipment for back home! If you are an avid golfer, fisher, or hiker, you might want to come prepared with your own clubs, fishing rods, and hiking gear to avoid unnecessarily spending money on renting or purchasing new equipment.

How are our units equipped?

Each room provides the following amenities:
Built-in wet bar
Coffeemaker, Starbucks coffee included
Controlled air conditioning and heat
Television with cable
Full bath and shower
Iron & ironing board
Premium toiletries

What to Do

What activites are available during my stay?

There’s tons to do around Egg Harbor regardless of what you’re interests are! Between the local parks, museums, art galleries, and abundance of fantastic restaurants, wineries and breweries, you should have no problem filling up your itinerary. Get started on planning by requesting access to our free Vacation Guide, or learn more about a few of Door County’s attractions on our blog!

Where should I go out to eat?

The highlight of any trip is branching out and exploring new cuisine! We have compiled a list of the top 13 restaurants in Door County that you might want to check out during your stay:
Alexander’s of Door County
Village Cafe
Barringer’s Restaurant
Chives Door County
LURE Restaurant
Shoreline Restaurant
Wild Tomato
Al Johnson’s Swedish Restaurant and Butik
Donny’s at Glidden Lodge
The Waterfront Restaurant
Bluefront Cafe
Pelletier’s Restaurant & Fish Boil